Who we are

Our website address is: https://www.roco.ie, and this site is the property of ROCHE MANUFACTURING LTD, Barnswell Grove, Mountbellew, Co. Galway.

What personal data we collect and why we collect it

We may collect your personal data by means of contact forms, website plugins for analytics and cookies. This is never sensitive data, and is normally limited to your name, telephone number, email address, technical data and preferences, unless otherwise stated.

This data is used in the delivery of services advertised by RoCo, and for contacting you regarding such services, if you have provided consent for us to do so. Your personal data will be retained solely for this purpose, and will never be shared with any third parties.

Should you wish to have your personal data removed from any records, this can be done by unsubscribing (where applicable to a mailing list), or by contacting us using the details provided.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit information using contact forms on the RoCo website, we will capture personal data such as your name, email address and telephone number. This data is used to contact you regarding the services RoCo can provide, and will be retained for marketing purposes, and to contact you regarding these, or similar services, in future.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help me to provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics, for more information about how your data is utilised, please visit https://support.google.com/analytics/answer/6004245?hl=en.

Who we share your data with

Your data will not be shared with any third parties, unless specifically stated otherwise, and with your consent.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For customers and those submitting personal data in relation to the services provided by RoCo, the data will be kept indefinitely, unless otherwise requested.

What rights you have over your data

If you have an have submitted any personal data to RoCo you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For queries relating to personal data, please contact us using info@roco.ie or via post addressed to ROCHE MANUFACTURING LTD, Barnswell Grove, Mountbellew, Co. Galway, Republic of Ireland.